How to calculate engagement rate, and what counts as good

Engagement rate is the quickest way to see whether an audience is paying attention. It is also one of the easiest numbers to get wrong, and a good figure depends entirely on the account's size.

25 August 20264 min readBy the Wiro team, Dubai
A hand holding a phone showing an analytics app in front of a laptop

A creator with 200,000 followers and a few hundred likes a post has an audience that has mostly stopped looking. One with 20,000 followers and 1,500 likes a post has an audience that has not. Engagement rate is the number that makes that difference visible, which is why it shows up in almost every shortlist, pitch and client report.

It is also one of the most misused numbers in influencer marketing. The formula is simple. The mistakes are in what goes into it, and in what it gets compared against.

The formula

The common version divides interactions by followers:

Engagement rate = (likes + comments) divided by followers, times 100, averaged across recent posts.

Averaging matters. One post tells you about one post. Take the last twelve or so, add up the interactions on each, divide by the follower count and average the result. Leave out giveaways, because asking people to comment to win inflates comments in a way no normal post will repeat.

A worked example, with illustrative figures: a creator has 40,000 Instagram followers, and their last twelve posts average 900 likes and 60 comments. That is 960 interactions, divided by 40,000, times 100, which gives 2.4 percent.

Which interactions to count

On Instagram, likes and comments are the usual pair, because they are what is visible on every public post. On TikTok, shares are visible too, and they say a lot about whether people cared enough to pass a video on, so a TikTok rate usually counts likes, comments and shares. Saves, clicks and profile visits only appear in the creator's own insights.

Any of these choices is defensible. What is not defensible is counting shares and saves for one creator and not for another, then comparing them. Pick a set of interactions per platform and apply it to everyone.

Followers, reach or views

Some agencies and platforms divide by reach or views instead of followers. That produces a higher figure, because it only counts the people who actually saw the post. It is useful, particularly on TikTok, where videos regularly reach people who do not follow the account at all, but it is a different number.

The by-follower rate can be calculated for any public account, which makes it the right number for comparing creators you have not booked yet. The by-reach rate needs the creator's insights, which makes it better for reporting a campaign you have run. Say which one you used, every time. A report that mixes the two is comparing unlike things.

What counts as good depends on size

Engagement rate falls as accounts grow. Smaller audiences tend to be closer to the creator, and larger ones include more people who followed once and stopped looking. So 2 percent is weak for an account with 5,000 followers and strong for one with a million. Always compare a creator against accounts of a similar size.

These are the working ranges the free calculators on this site use. They are rounded ranges of the kind repeatedly reported across the industry, not a dataset of Gulf creators, and they are meant to tell you whether a figure is unusual, not to grade it to a decimal place. Each shows the low end, the typical figure and the high end, by follower rate.

  • Instagram, under 10,000 followers: 2 to 7 percent, typically around 4.
  • Instagram, 10,000 to 100,000: 1 to 4 percent, typically around 2.2.
  • Instagram, 100,000 to 1 million: 0.7 to 3 percent, typically around 1.5.
  • Instagram, over 1 million: 0.4 to 2 percent, typically around 1.
  • TikTok, under 10,000 followers: 6 to 20 percent, typically around 12.
  • TikTok, 10,000 to 100,000: 4 to 14 percent, typically around 8.
  • TikTok, 100,000 to 1 million: 3 to 10 percent, typically around 6.
  • TikTok, over 1 million: 2 to 8 percent, typically around 4.

TikTok figures run higher because the rate includes shares and because the platform shows videos well beyond the follower base. Do not compare a TikTok rate with an Instagram one. The creator in the example above, at 2.4 percent with 40,000 Instagram followers, sits comfortably in the typical range for their size.

When a number looks wrong

A rate well below the range for the account's size is the clearest sign of an audience that is not paying attention, and sometimes of followers that were bought. A rate far above it deserves a look too. Check whether one viral post is carrying the average, whether comments are unusually high compared with likes, which can point to an engagement group, and whether the comments could have been left on any post at all.

Engagement rate reads what an audience does, not who is in it. A creator can have an excellent rate with an audience that lives in the wrong country. Ask for audience insights, country, age and gender, before booking, especially for campaigns aimed at a single Gulf market.

Use it to shortlist, not to decide

Engagement rate is a filter. It tells you who is worth a closer look, not who to book. The decision still depends on the audience, the fit with the brand, the content itself and what the creator charges for it.

The free Instagram and TikTok engagement rate calculators on this site do the averaging for any public handle and show where the result sits in these ranges. Wiro is built to take the next step, from one check to a shortlist, the campaign and the client report, using the same numbers throughout.