Terms of Service

By accessing or using Wiro (“the Service”), you agree to be bound by these Terms of Service. If you are using Wiro on behalf of an organisation, you represent that you have authority to bind that organisation to these terms.

These terms form a legally binding agreement between you (“User” or “Subscriber”) and Wiro (“we”, “our”, or “us”), governed by the laws of the United Arab Emirates.

Wiro is a cloud-based agency management platform that provides tools for client management, campaign tracking, PR coverage monitoring, financial management, team collaboration, and third-party integrations including Google Workspace, WhatsApp Business, and advertising platforms.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

• You must provide accurate information when creating your account.
• You are responsible for maintaining the security of your login credentials.
• You must notify us immediately of any unauthorised access to your account.
• Each account is for a single agency. Sharing accounts across unrelated organisations is prohibited.
• We may suspend accounts that violate these terms or applicable law.

You agree not to use Wiro to:

• Violate any applicable law or regulation, including UAE federal law and DIFC/ADGM regulations where applicable
• Transmit spam, unsolicited messages, or malicious code
• Attempt to gain unauthorised access to any system or data
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Resell, sublicense, or provide access to the Service to third parties without our written consent
• Use the Service to store or transmit material that is defamatory, obscene, or illegal

You retain full ownership of all data you upload or create within Wiro, including client records, campaign data, and financial information. By using the Service, you grant us a limited licence to process that data solely to provide the Service to you.

We do not sell or share your data with third parties for commercial purposes. See our Privacy Policy for full details.

Wiro connects to third-party services including Google, Meta, TikTok, and WhatsApp. Your use of those integrations is also subject to those providers’ own terms and policies. We are not responsible for the availability or actions of third-party services.

You are responsible for ensuring you have the necessary rights and permissions to connect third-party accounts to Wiro on behalf of your clients.

Access to Wiro requires a paid subscription. Subscription fees are billed in advance on a monthly or annual basis. All fees are quoted in USD unless otherwise stated and are non-refundable except as required by applicable law.

If a payment fails, we may suspend your account. We will provide reasonable notice before any permanent deletion of your data due to non-payment.

Wiro and its original content, features, and functionality are owned by us and protected by applicable intellectual property law. You may not reproduce, distribute, or create derivative works from any part of the Service without our written consent.

Any feedback or suggestions you provide may be used by us to improve the Service without any obligation to compensate you.

The Service is provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

We do not guarantee the accuracy of data retrieved from third-party sources, including advertising platforms, influencer APIs, or media monitoring services.

To the maximum extent permitted by UAE law, Wiro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of or inability to use the Service.

Our total cumulative liability to you for any claims arising from these terms shall not exceed the total fees paid by you in the three months preceding the claim.

Either party may terminate this agreement at any time. You may cancel your subscription through your account settings. We may terminate your access immediately if you materially breach these terms.

Upon termination, you may request an export of your data within 30 days. After that period, we may permanently delete your data.

These terms are governed by the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE, unless otherwise required by mandatory local law.

For legal enquiries or questions about these terms: